This detailed review of the wheelchair accessibility of TER trains between Monaco and Nice is from Summer 2022.
We took a day trip to Monaco from Nice on a TER train run by SNCF. The trains run very frequently, are cheap, and have an amazing view of the coastline. The trip is 20-30 minutes each way. The train trip was a fun part of our journey.
Wheelchair Accessibility of Nice to Monaco Route
We had previously attempted to arrange assistive services, but were told we did not need them–read here for full details. We arrived at the station, went up the elevator and walked the skyway to our platform, and then took the elevator down to our platform.
When the train arrived, we discovered there was a 4″ gap between the platform and the train–some of it height, some of it distance. We had not brought our portable ramp because we had been assured the trains were fully accessible, so I had no choice but to ram my way onto the scooter–I knew I could do it, but it was a big bump. Thankfully, my scooter (and my nerves) survived.
Upon arrival in Monaco, the train pulled in on Track A, which had no barrier and no threshold to exit. We then took the elevator up to the station, and then another elevator up several stories to the street level on Princess Charlotte Blvd.
Accessibility of Monaco to Nice Route
The wheelchair Accessibility of the TER train from Monaco to Nice was different than our arrival. Our train from Monaco to Nice came in on Track C. The train stopped and all of the cars had a 6″ gap. I did not even try to board–it clearly would have damaged my scooter (or worse, been stuck). We asked a maintenance worker for assistance, and he left and brought back a station agent to assist. That agent told us to catch the next train on Track A, which had no gap again. He also radioed ahead to Nice to have them meet me at the station.
Upon arrival in Nice, the train automatically deployed a 4″ ledge that helped bridge the gap between the train and the platform. This had not deployed on the first train, so I am not sure if it was broken or missing. I was able to roll off on my own. A manager from the Nice Acces Plus team met us on the platform, and we were able to walk/scoot back to our hotel. The wheelchair accessibility of TER trains between Monaco and Nice was doable, but had hiccups.
Tip: I strongly suggest booking Acces Plus assistance between Nice and Monaco. You may not need it, but better to have it arranged than not. Just remember to book it at least 48 hours in advance, excluding weekends and holidays. Another option would be to bring a portable ramp with you and be prepared to deploy it at each station–the trains are crowded but people are willing to wait and/or help, and the ramp should be enough to bridge the gap.